Client Charter

Eagle Partnerships will endeavour to build an ongoing relationship with our clients by providing added value.

The following principles underpin all that we do.

We will:

• Work professionally and with integrity
• Constantly communicate, ensuring that you are always aware of progress
• Always treat information relating to your business with total confidentiality
• Accept and observe your organisation's security regulations and requirements
• Present a professional image consistent with that of your organisation, in both our appearance and behaviour
• Listen to and respect opinions, regardless of seniority or status
• Work hard to be accepted by your staff as worthy, albeit temporary, colleagues
• Ensure our fees always reflect the need to provide sufficient resources in order to accomplish identified success criteria
• Be serious when required, but be fun to work with generally

Some of our Clients

"I am very pleased with the quality of the Call Centre Training material, which you produced, in a very limited timeframe. Anne Ridley (training Director) is also very impressed, and has commented that it was so well written that she could have picked up the Trainers Operating Guide and delivered it cold."

 Project Manager,
Child Support Agency

"We selected Eagle because of the depth and breath of the courses available, the professionalism of the presenter and the willingness to work with our organisation at a numerous sites throughout the UK."

HR Manager,
Pump Manufacturer

"The most interesting and effective course I have ever attended"

MD,
Manufacture of Optical Lenses

"Challenging and interesting and very useable information and excellent networking opportunities"

Managing Partner,
Firm of Solicitors

"The overriding reason for selecting Eagle Partnerships was their desire to meet our objectives of providing solutions to our training needs, rather than just running training courses."

HR Manager,
Manufacturing Industry

"Informality made a welcome change and helped the learning process. Biscuits and gadgets appreciated! Trainer laid back but kept the session moving and to the point. An extremely enjoyable two days."

Delegate Management development programme